Every industry has unique automation challenges. Synergy delivers tailored solutions combining AI agents, workflow automation, document management, and smart machines — orchestrated on a single unified platform trusted across 50+ countries.
The Synergy AI Native Transformation Platform is engineered to address the distinct operational demands of the world's most complex industries. From secure document dispensing in banking to PPE vending on oil rigs, every use case is powered by a common intelligent core — built by ExtraNet Technology Solutions, a CMMI SVC/5 certified innovator with 24+ years of enterprise-grade delivery.
Vertical-specific automation blueprints
Validated across real enterprise deployments
Enterprise organisations worldwide
Global footprint, local expertise
Financial institutions face mounting pressure to reduce compliance risk, accelerate KYC processes, and deliver frictionless customer experiences — all while cutting operational costs. The Synergy platform integrates AI agents, intelligent document management, and smart physical dispensing to transform banking and insurance operations end to end.
AI agents extract, validate, and classify customer identity documents with regulatory-grade accuracy — reducing manual processing time by up to 80% and ensuring audit-ready compliance trails across all jurisdictions.
Issue debit cards, credit cards, and sensitive documents via biometric-secured smart lockers — eliminating manual handover queues, reducing fraud risk, and providing customers with 24/7 self-service collection.
Continuously monitor transactions and behavioural patterns with AI agents trained on financial risk models. Real-time anomaly detection and governance dashboards give risk officers immediate visibility and control.
Deploy intelligent kiosks and workflow automation to handle account enquiries, form submissions, and service requests — freeing branch staff for high-value advisory roles while dramatically reducing customer wait times.
From crew IT asset distribution to visa document processing for 50+ countries, the Synergy platform keeps aviation operations moving. Smart lockers, intelligent document workflows, and real-time ground operations automation deliver measurable efficiency gains for airlines and airport authorities worldwide.
ServiceNow-integrated smart lockers enable crew members to collect and return IT assets — tablets, headsets, communication devices — on-shift without IT desk queues. Active Directory authentication ensures secure, auditable access.
Automate the capture, classification, validation, and routing of travel documents for crew and passengers across global routes — with AI agents managing multi-jurisdiction compliance requirements seamlessly.
Deploy passenger-facing kiosks for check-in assistance, baggage enquiries, and lost property claims — integrated with IoT-enabled smart locker networks for secure item collection without staff intervention.
Orchestrate turnaround checklists, maintenance requests, and ground handling workflows via mobile applications with real-time alerts — reducing delays and ensuring every team operates from a single source of truth.
Public sector organisations demand the highest levels of security, compliance, and accountability. Synergy delivers e-governance portals, classified document management, smart city command centres, and military supply chain automation — all engineered to meet stringent sovereign security standards including ISO 27001 and ISO 15408.
Digitise citizen-facing services with AI-powered portals — from permit applications to social benefit management — with BPM workflows ensuring SLA compliance and end-to-end transparency.
Classify, encrypt, and manage sensitive government documents with role-based access controls, full audit trails, and AI-assisted redaction — meeting the most demanding national security document control frameworks.
Aggregate IoT sensor data, surveillance feeds, and operational dashboards into a unified real-time command centre — giving city administrators the situational awareness needed to respond rapidly to incidents and optimise urban services.
Manage the end-to-end lifecycle of military equipment and consumables with smart vending machines, fleet management integration, and tamper-proof audit logs — ensuring mission-critical readiness at all times.
Three of the world's most demanding operational environments share a common need: precision, compliance, and zero tolerance for error. Synergy delivers purpose-built automation across healthcare facilities, manufacturing floors, and global supply chains — combining smart dispensing, IoT monitoring, and intelligent document workflows.
The modern retail environment demands frictionless customer journeys and lean back-office operations. Synergy powers click-and-collect locker networks, intelligent returns automation, store inventory workflows, and AI-driven customer support agents — giving retailers a competitive edge.
Enable customers to collect orders from secure, automated lockers integrated with your e-commerce and ERP platforms — reducing fulfilment costs and eliminating collection queues.
Customers drop off returns at smart lockers 24/7 — triggering automated BPM workflows for refund processing, inventory updates, and notifications without any staff involvement.
Deploy conversational AI agents across digital and in-store touchpoints — answering product queries, resolving complaints, and escalating complex cases with full context to human agents.
HR teams are under pressure to deliver faster onboarding, more responsive employee services, and smarter talent management — with fewer resources. Synergy's HR automation suite combines intelligent document workflows, self-service kiosks, and AI-powered employee assistants.
Automate the end-to-end onboarding journey — from document collection and verification to contract generation and system provisioning — reducing time-to-productivity from weeks to days.
Employees collect ID cards, payslips, and HR documents via secure kiosks integrated with your HRMS — reducing HR desk load and providing 24/7 access to essential workplace materials.
An always-on AI assistant handles leave enquiries, policy questions, benefits information, and HR service requests — deflecting up to 70% of routine queries from HR teams.
IT departments are the backbone of enterprise operations — and the first to feel the pressure of rising service volumes and shrinking budgets. Synergy uniquely bridges the digital and physical dimensions of IT service management: AI agents triage and resolve tickets autonomously, while ServiceNow-integrated smart lockers dispense hardware assets without a single manual touchpoint.
Employees request and collect laptops, phones, and peripherals from smart lockers — fully integrated with ServiceNow and Active Directory. Every transaction is logged, audited, and reconciled automatically.
AI agents classify incoming ITSM tickets, apply resolution playbooks autonomously, and escalate only when human judgement is genuinely required — reducing mean time to resolution by up to 60%.
A conversational AI agent surfaces relevant knowledge articles, guides users through self-resolution steps, and captures new knowledge — continuously improving without manual curation effort.
IoT sensors and analytics engines monitor infrastructure health in real time — triggering automated incident workflows, notifying on-call engineers, and initiating remediation before business impact occurs.
From university campuses to oil fields and property portfolios, Synergy's platform adapts to the operational realities of every environment. Each deployment combines the relevant mix of smart machines, AI agents, document management, and workflow orchestration — configured for the specific regulatory, safety, and service demands of the sector.
Deploy smart lockers for student ID and exam kit distribution, campus self-service kiosks for administrative services, AI-assisted academic document management for digital transcripts, and biometric locker rental systems — creating a fully connected, frictionless campus experience for students and faculty alike.
Automate property management workflows, deploy visitor and access management kiosks for secure building entry, streamline facility maintenance requests via mobile IoT-triggered workflows, and provide tenants with an AI-powered document portal for lease management, invoicing, and service requests.
Ensure worker safety and regulatory compliance with smart PPE dispensing machines, automate operations document control and version management for field manuals and permits, mobilise field operations with real-time workflow apps, and monitor equipment health via digital twin dashboards to predict failures before they occur.
ExtraNet Technology Solutions has spent 24+ years earning the trust of 500+ enterprise clients across 50+ countries. With CMMI SVC/5 certification, ISO 9001, ISO 27001, ISO 20000, ISO 15408 compliance, and partnerships with Microsoft, Oracle, and HPE — Synergy is the platform that enterprise decision-makers rely on when the stakes are highest. Deployments go live in as little as four weeks, with an average 80% reduction in IT workload from day one.
Industry-specific configuration templates mean your Synergy environment is live and delivering value within a single month — not a year.
CMMI SVC/5 · ISO 9001 · ISO 27001 · ISO 20000 · ISO 15408 — the full certification stack that enterprise procurement demands.
A global footprint backed by regional expertise — with dedicated teams ensuring your deployment meets local regulatory and operational requirements.
Validated across 500+ deployments — Synergy consistently delivers dramatic reductions in manual IT workload, freeing your teams for strategic priorities.