Self Service Portal
We build specialized portals that authenticate users so they can securely access appropriate, useful information and collaborate with others. Personalized portals, whether for citizens or government employees, can make it easier for users to find what they need, increasing trust and improving mission outcomes. This projects aim to provide services to the citizens online, e.g., online tax payment, online grievance registration, bin booking, waste clearance, new water, and sewerage connection, and Existing water and Sewerage connection issues. The software would provide a holistic view of the processes provided by the Municipal Corporation to the citizens.
GIS Application
We have also created a user-friendly website that appeals to citizens, improves user experience, and boosts engagement. Create both appealing and efficient web experiences that solve the user’s problem in a single-shot location. It will provide the most commonly used services by citizens, like grievance registration applications for waste clearance, a community hall booking facility, and online payment options for different bills, e.g., water bills, electricity bills, sanitation tax, and trade tax. Along with all this, it will provide access to the locations of nearby available service centers, police stations, hospitals, ATMs, public parks, etc.
Synergy’s e-Governance solution has the following modules:
1. Citizen-Centric Module
- Web Portal
- Birth and Death
- Right to Services Act (RTS)
- Right to Information (RTI)
- Grievance Management
- Welfare schemes
- Marriage Registration
- Payments for common services
2. Revenue Centric Module
- Property Tax Assessment & Billing
- Water and Sewerage Tax
- Sanitation Fee / Tax
- Advertisement & Hoardings
- Rent & Lease
- Trade and Market
- License Land and Estate Management
3. Back Office Module
- Financial Accounting
- HRMS, Payroll & Pension
- Works Management
- Municipal Asset Management
- Contract Management
- Stores and Inventory Management
- Online Grievance Compliant Services
- Document/File/DAK Management
- MIS / Reports
- Analytics – Capabilities of AI/ML/BI
4. Integration with another 3rd party applications
- Solid Waste Management
- GIS Application
- Automated Building Plan Approval System
- Intelligent Integrated Traffic Management System
- Payment Gateway
- SMS Gateway
- Any other 3rd party integration
Synergy’s e-Governance solution has below modules:
Our e-governance solution provides agencies with everything they will need to build solutions that offer the right information gets to the right person at the right time.
Municipality/Smart city
- Helps in achieving Digital India goal
- Transparency in service applications
- Improve efficiency in firm's daily operations
- Enhance productivity with software assistance
- Citizen empowerment through access to data
- Increase revenue by reducing costs
Citizens
- No-hassle interactions for citizens
- Time-bound service delivery
- Resolving civic complaints to citizens' satisfaction
- Saves citizens' time and money

