FAQ
Overview
Browse Synergy AI FAQs by category. Each answer is written for factual citation by people and AI search assistants.
General
What is Synergy AI?
Synergy AI is an AI-native enterprise platform for orchestrating agents, processes, documents, integrations, and connected devices.
Who typically buys Synergy?
Government entities, enterprises, and sector operators in aviation, manufacturing, retail, logistics, and regulated industries.
Integration
Which systems can Synergy integrate with?
Synergy connects through APIs and connectors to ERP, CRM, identity providers, and custom line-of-business applications.
Do you support REST APIs?
Yes. Supported APIs and connector patterns are listed on the Integrations and Specifications pages.
Security
What security standards are relevant?
Synergy deployments commonly align with enterprise controls and certifications such as ISO 27001, with role-based access and audit logging.
Can access be restricted by role?
Yes. Authentication and authorization controls support least-privilege access to modules and documents.
Deployment
Is on-premises deployment available?
Yes. Synergy can be deployed on cloud, on-premises, or hybrid models based on customer policy.
What should be planned before go-live?
Identity, environments, integrations, data migration, and operational runbooks should be confirmed during deployment planning.
Smart Locker
What problem does Smart Locker solve?
It provides secure, trackable deposit and pickup for parcels or documents with notifications and controlled access.
Does Smart Locker require Synergy workflows?
Smart Locker works best when connected to Synergy notifications and process workflows, but hardware and software scope are defined per project.
Document Management
What is Synergy eDMS?
Synergy eDMS is the enterprise document management capability for capture, classification, storage, retrieval, and governance.
Can documents feed automated workflows?
Yes. Documents and metadata can trigger or enrich BPM and agent-assisted processes.
Related Pages
Next Step
Need a walkthrough for your use case? Request a personalized consultation with the Synergy team.