Other Solutions

Analytics, Data Warehouse

  • Data from different system can be brought into Synergy system and can be analyzed from various perspectives.
  • An employee might use many different business applications for day to day work but due to lack of centralized data warehouse, it becomes difficult to produce integrated reports that can be used to asses productivity of employees.
  • Hence, it is recommended to send data from all enterprise systems (ERP, document management, intranet portals, CRM etc.) to send to centralized data warehouse to generate business analytics on timely basis to ensure accurate decision making.
analytics-data-warehouse
worksnaps

Worksnaps

  • Office computers/laptops that staff use can be monitored without affecting the privacy of employees. E.g. Productivity analysis software can be installed on an employee’s laptop.
  • The software can capture screen content of the laptop user frequently e.g. every 5 minutes and store it locally on the laptop.
  • The software can analyze if the software is within permitted list of software, then it can analyze if any changes happened in the system between two successive screenshots such as mouse movements, number of clicks etc. After analyzing images, software will delete those images and only send the statistical information to server to reporting purposes.
  • Hence, cyberslacking (online time wasting) can be reduced in order to improve productivity. Frequent checking of emails/messages also can be discouraged since interruptions disrupts productivity.

Unified Helpdesk

  • Separate helpdesk systems exist in organizations for each function, e.g. IT helpdesk, HR helpdesk etc. that could be unified into one support system and services. Also, many other internal departments, may not have helpdesk to offer support to employees.
  • By providing, one service desk window to employees, it is possible to increase their productivity since they don’t have to learn many systems and don’t have to follow up manually on their support requests.
unified-helpdesk
internal-social-media

Internal Social Media

  • Most of the employees use social media messengers such as whatsapp for work purposes, however they also get distracted by friends/family members messages.
  • It is important that employees communicate with colleagues through official applications to avoid distractions as well as maintain data security.
  • Also social media tools lack capability to communicate as per work contexts. Information on social media cannot be arranged by projects or subjects leading to burying information into a large pile and difficult to search and respond.

Mobile App

  • Most of the employees use social media messengers such as whatsapp for work purposes, however they also get distracted by friends/family members messages.
  • It is important that employees communicate with colleagues through official applications to avoid distractions as well as maintain data security.
  • Also social media tools lack capability to communicate as per work contexts. Information on social media cannot be arranged by projects or subjects leading to burying information into a large pile and difficult to search and respond.
mobile-app-solution
conferencetools

Conferencing Tools

  • Needless to say that web conferencing tools (video/audio) are integral part of working remotely.
  • Although, it is difficult to replace face to face communication but web conferencing tools are extremely efficient in keeping employees motivated.
  • Regular morning and evening update meetings ensures that employees are guided on daily basis to set their objectives and review progress.
  • We are enhancing our conferencing tool to support multiple users with various features such as screensharing, whiteboard etc.